We provide our customers with an online portal that allows them to select their “Returns” options and generate a label for the shipment to be returned back to a Time Express Country Office. This portal is accessed through a stand-alone “Returns” Webpage.
A number of options are available depending upon the country:
Collection from Home/Work Address
Deliver to an in-country SkyNet office
PUDO Point options available
Free Post Labels available
As soon as the shipment is received into our care and the first scan is generated you have the option to immediately refund your customer.
Returns